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Manager of Communications and Digital Engagement

Manager of Communications and Digital Engagement

Reporting to the CEO, the Manager of Communications and Digital Engagement is charged with coordinating, creating, and maintaining the museum’s communications, with a primary focus on its online presence, programming, and events. This position oversees website production, management, and analytics; social media production and coordination; email marketing; producing and editing online video content; and building and curating online exhibits. The role also includes designing and generating printed collateral, and shared oversight of the museum’s CRM, data storage, and e-commerce systems.

Key responsibilities include the following: 

  • Updates and maintains the museum’s online presence and branding via the website
  • Maintains the museum’s social media presence and character
  • Maintains email list and sends out timely, engaging e-newsletter communications
  • Collaborates with the Manager of Visitor Experiences in the design of online learning activities
  • Designs museum’s printed collateral for offsite use – brochures, donor materials, business cards, etc
  • Designs interpretive panels and labels for onsite use
  • In collaboration with the Manager of Visitor Experiences, creates, enhances, and maintains permanent, temporary, and traveling exhibits 
  • Assists in the development, implementation and coordination of the museum’s interpretive, community, and school programs
  • Tracks, analyzes and generates reports on digital interaction including website visitors, social media insights, and email marketing metrics
  • Maintains museum’s CRM software, data storage, creative suite, & e-commerce
  • Serves as the museum’s point person for media relations 
  • Promotes museum events and programming through various online and print channels  
  • Cultivates relationships with local, regional, and national organizations and professional peers
  • Consults with outside exhibition designers to assess and refine permanent exhibit prototypes 
  • Effectively manages relationships with outside agencies and consultants to fulfill objectives related to marketing and advertising, paid social media, and public relations
  • Participates in grant writing and fundraising activities as needed
  • Other responsibilities as assigned

QUALIFICATIONS

  • Bachelor’s degree (master’s degree preferred) in a relevant field such as  Communications, Media Arts & Design, or Museum Education and/or equivalent relevant work experience
  • A passion for the mission of the First Amendment Museum
  • Excellent writing skills
  • Advanced graphic design skills in print and digital mediums
  • Proficiency with:
    • Google Office suite
    • WordPress
    • Adobe products including InDesign, Photoshop, and Premiere Pro
    • Google Analytics and Google Grants
    • Social media management including both insights & paid promotional ads
    • Email marketing platform MailChimp
    • Database management, preferably Bloomerang or other non-profit CRM
    • Filming and creation of video and audio collateral for web & social platforms 
  • Ability to develop and manage multiple quality projects simultaneously with a keen attention to detail  
  • An open-minded, adaptable, collaborative temperament  
  • Ability to work occasional evening and weekend events as needed

Salaried @ $50K + generous benefits which include health, life, dental, vision, maternity, 401k, opportunities for professional development, & hybrid home/office schedule.

To apply, send cover letter & resume (should include examples of past work product) in one PDF to connect@firstamendmentmuseum.org before 4.28.22

The First Amendment Museum values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, sexual orientation, veteran status, or any other status protected by law.