Manager of Visitor Experiences

Salary ~$50,000 + benefits

Reporting to the CEO, the Manager of Visitor Experiences is charged with planning, coordinating, and leading the museum’s onsite interpretive programs & special events for audiences of all ages.  This will include designing the core interpretive visitor experience, school programs, book talks, special events, and other programming to be determined. At present, the museum’s public hours are limited, and a proactive, entrepreneurial personality is needed to build a presence in the community.  Over time, as the museum transitions from its current start-up phase, this position and its responsibilities will evolve. This position will work very closely and collaboratively with the Manager of Outreach Engagement.

 Key responsibilities include the following: 

  • Develops and implements the core interpretive visitor experience 
  • Develops, implements and coordinates the museum’s community programs
  • Develops, implements, and coordinates the K-12 school visit program
  • Establishes assessment tools to evaluate programs   
  • Oversees all aspects of visitor services, from general ticketing, to coordinating tour requests to reviewing informational materials   
  • Recruits, trains, and supervises interpretive and visitor services staff, interns and volunteers 
  • Cultivates relationships with local educators, organizations, and museum peers
  • Works with exhibition designers to assess and refine exhibit prototypes 
  • Leads design of online learning activities, including First Amendment curriculum units, and, in collaboration with the Manager of Outreach Engagement, helps to create their online presence and evaluation
  • In collaboration with the Manager of Outreach Engagement helps to build and maintain the museum website, printed collateral, and social media presence
  • Participates in grant writing and fundraising activities as needed
  • Develops and coordinates teacher professional development workshops
  • Pitches in to help with other projects as needed


  • Bachelor’s degree (master’s degree preferred) in a relevant field such as Education, Public History, Museum Education/Studies, and/or equivalent relevant work experience
  • A passion for the mission of the First Amendment Museum and in delivering meaningful interpretive experiences 
  • Experience creating meaningful interpretive programs and experiences
  • Experience teaching people of various ages and backgrounds
  • Experience planning and coordinating events (including working with venues & vendors)
  • The ability to develop and manage projects & budgets 
  • Experience working in a museum education department preferred but not required 
  • Experience coordinating student interns and/or adult volunteers
  • Proficiency with Office Suite (social media and website management skills would be considered a plus)
  • A proactive, entrepreneurial, community-minded spirit
  • A warm, open-minded, adaptable, collaborative temperament  
  • Able to manage multiple projects simultaneously and well
  • Willing and able to work occasional evening and weekend events as needed

The First Amendment Museum values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.


The First Amendment Museum is a relatively new, nonpartisan, non-profit 501(c) 3 concept museum whose mission is to examine the history and promote the practice and understanding of the First Amendment to the U.S. Constitution. The organization seeks to engage the citizens of our state and nation through programs, exhibitions, and a national partnership network that will engage new generations of Americans with the freedoms guaranteed by the First Amendment.

At the heart of this effort is the need to examine the First Amendment in a historical and contemporary, nonpartisan perspective.  Increasingly, studies have found fewer and fewer Americans can name the five rights protected by the First Amendment and a recent poll found that 40 percent of Americans could not name even one of the five protected rights.  The First Amendment Museum hopes to change this trend, and inspire all Americans to live and love their First Amendment freedoms. 

The museum is led by newly-arrived CEO, Christian Cotz, who is known for creating collaborative working environments and appreciates out-of-the-box thinkers.  Joining the small staff at FAM will provide the successful applicant the amazing opportunity to help build a museum from the ground up.  

To Apply: email cover letter and resume in one pdf to